Operate 6–12 months of operations
We share the operating framework and reviews so the AI workflows you launched keep running safely.
Operate is the AX WORKS operations product: for 6 to 12 months we share the operating standards, regular reviews, improvements, and internal handover so the AI workflows you launched keep running safely. We run AI agent operations (monitoring, quarterly re-diagnosis, governance reviews) together, then hand them over to your internal AX PM.
When you need it
- A workflow is running, but without operating standards it would likely stop if the owner changed
- You need to set governance such as approval steps, usage logs, and prohibited uses
- You want a measurement and improvement cycle before expanding to more workflows
How it works
- Set operating standardsDocument the approval steps, usage logs, prohibited uses, and how to stop the workflow.
- Regular reviewsRun a review cycle that looks at time, quality, risk, and ROI together.
- Improve and expandSet improvement tasks from the review results and decide the order for expanding to the next workflow.
- Internal handoverTransfer operating responsibility in stages so an internal owner can take it over.
Duration, scope, and cost are discussed in consultation.
The AX PM operations role
We share the review work AI agent operations need, then hand it over to an internal owner.
- Monitoring: Check efficiency, quality, adoption, and financial metrics on a regular cycle.
- Quarterly re-diagnosis: Reapply the diagnostic criteria used at kickoff to catch signs of regression.
- Governance review: Check that the approval gate and usage logs hold even when the owner changes.
What you keep
Operating standards documents, regular review records, and a way of operating that an internal owner can take over.
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Learn more →Frequently asked questions
What is Operate?
A product where we share the operating framework and reviews so the AI workflows you launched keep running safely.
What do you review?
We run a review cycle that looks at time, quality, risk, and ROI together, and set improvement tasks from the results.
Who runs it in the end?
We transfer operating responsibility in stages so an internal owner can take it over.
Can our internal AX PM take over after Operate?
That handover is the goal. We keep using the review metrics set at kickoff and record them in the operating documents so the work continues even if the owner changes. The approach is described in the Insights guide to operations after an AX project ends (Korean). See how to read our Insights in English.
Where should our team start?
Check where you stand with the 3-minute assessment (in Korean), or send us a message and we will get back to you directly.